Refund policy

Refund policy

Our planners are digital products. Your personal access code is delivered by email as soon as your order is complete, so all sales are final and we don't offer refunds once a code has been issued.

We're happy to help if something goes wrong:

• You didn't receive your code: check your spam or promotions folder first. If it isn't there, email us and we'll resend it.
• Your code isn't working: contact us with your order number and we'll fix it or issue a new code.
• You bought the same planner twice by mistake: contact us within 14 days and we'll refund the duplicate order.

Contact us at milestoneplanningco@outlook.com with your order number and we'll reply within 2 business days.